Barclays launches investigation after customer data leak

LONDON — Barclays has launched an investigation after The Mail reported that the personal details of 27,000 customers were stolen and sold, raising the prospect of new fines for the bank.

The United Kingdom banking giant has notified regulators and launched an investigation, the initial findings of which suggested the files were linked to the Barclays Financial Planning business which closed in 2011.


“This appears to be criminal action and we will cooperate with the authorities on perusing the perpetrator.”

The bank could face new fines should it be found at fault over this data leak.

Britian’s data privacy watchdog, the Information Commissioner’s Office (ICO), can impose fines of up to 500,000 pounds for serious breaches of the country’s data protection rules, while the UK’s financial watchdog, the Financial Conduct Authority, has the power to impose unlimited fines.


“Protecting our customers’ data is a top priority and we take this issue extremely seriously. We would like to reassure all of our customers that we have taken every practical measure to ensure that personal and financial details remain as safe and secure as possible.”

Source: Reuters




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